Join 1363 founders getting motivational stories of how other founders started and grew their online businesses

Livi: Fast-Forwarding the Future of Healthcare


Healthcare makes one of the greatest accomplishments of humankind. As a structure bound to ensure our physical and emotional wellbeing, it’s a pure disaster whenever we witness a collapse within its system.

However, the healthcare industry is no novice to slipping over the edge - we have seen it happen one too many times.

Taking note of these wrongful patterns of healthcare is Livi - the largest digital healthcare provider, a company on a mission to change the health system worldwide! It aims to deliver something both helpful and meaningful. In its essence, Livi is a medical application platform for those in need of quality healthcare.

Johannes Schildt, the main man behind the project and his co-worker Juliet Bauer the UK managing director, truly believe in the enormous potential for technology to completely revolutionize and improve the delivery of care in a digital age.

Interested in how an app can change the healthcare system?

Read on to find out:

Johannes’s Swedish Perception Changing View

Tired of being forsaken by the healthcare system? Well, then you should meet Johannes Schildt, the mastermind who proudly stands behind this genius multi-generational solution.

A native Swedish founder, born in Stockholm, Johannes is a true serial entrepreneur who founded or co-founded more than three companies. Educated at Stockholm University, he holds a Master’s degree in Business and Economics.

Johannes started his first company while still in school, but later made a meteoric career at Stardoll by launching their first official Facebook game. In the early ‘10s, this was pretty big. Johannes is the CEO and co-founder of Webbälsa AB, which runs KRY, Sweden’s first digital health center. By combining new technology with leading medical expertise KRY has built a platform to make healthcare digital. His idea to develop a platform like KRY wasn’t planned years ago. In fact, Johannes got the idea in a somewhat unusual way. Being a hypochondriac himself, he thought that it was far too complicated for him to see a doctor knowing the fact that at least 30% of all cases can be taken over video.

Plus, he was inspired to realize the idea because of the expansion of broadband internet and smartphones. But it’s not like he went in without a plan - he knew he would start privately instead of going through the county council, which was a strong motive to take action!

And let’s not forget about the second co-founder! Juliet Bauer, the UK managing director of Livi, was born and raised in England.

Her previous work experience at the NHS as a digital officer proved invaluable to the future digital healthcare company. Juliet loved the idea of Livi and she was looking to take up a global product role. So, when Johannes

Livi: Care at the Touch of a Button

Founded in 2015, Livi (referred to as KRY in Sweden) operates both digitally and on the ground, and in five European markets. With five-hundred staff members and close to 2,000 clinicians at service, Livi is the largest digital healthcare provider in Europe.

Essentially, Livi is a medical app owned by Webbälsa AB, a Swedish online healthcare company based in Stockholm. Determined to lead the field of digital health, Livi is fast-forwarding the future of healthcare by largely emphasizing and prioritizing patient care.

The company allows patients to consult a qualified health professional within minutes, and while using a smartphone or tablet. Through digital technology, Livi provides equitable access to high-quality healthcare, at the patient’s convenience.

To date, Livi has helped over half a million patients get better, especially in the territory of Nordic countries. The business of Livi operates in several other European countries, too, and continues to strive for international expansion. The company's employees are committed to improving the world's health through innovation - one patient at a time.

For that, Livi also created Care Connect - a free, safe, and secure platform that enables any healthcare professional across the globe to meet and treat their patients on-camera.

Trusted Digital Care

At its core, Livi’s healthcare model revolves around creating an equal, more accessible, and easier-to-use platform. Its overall goal is to drastically ameliorate the healthcare status within the UK by masterfully tackling the issue of unnecessary appointment scheduling.

From the launching date of the platform, Livi got its first patient in March 2015. And approximately a year after the launching date, Livi already has received over 10,000 patients.

The company’s first fundings were strictly private, which was one of the main reasons and for Johannes’s beginnings. But that doesn’t mean that KRY or Livi are not open to fundings. KRY will be offered as part of public care in Norway and Sweden. But the company is not stuck in any tenacious structures, they are driving development with private capital, without help from the public sector.

Juliet was hoping that using the Livi app, patients can finally wave waiting rooms goodbye and opt for a more sophisticated and attainable solution. Livi is available to patients seven days a week and makes the perfect technique to promptly schedule a medical appointment.

The app allows users to book a check-up up to seven days in advance, and can even be used from the office, home, or just about anywhere.

Medical advice, prescriptions, and referrals are a few of the key features Livi offers. The company also sends diagnosis prescriptions to pharmacies closest to the patient’s location. Should the symptoms require a physical examination, the GP can additionally refer the patient to other medical services or specialists.

Product Changes Society

In 2020, society drastically changed, and so did Livi. In light of recent events and the declaration of a pandemic, Livi made the transformative move from an online medical app into a full-blown corona clinic.

The Swedish medical app version, KRY, opened its first corona test center on the ground and plans on establishing several more doctor's offices in Oslo, Norway. As a result, in March of 2020, the app witnessed a staggering patient growth of 300%, while still preserving the waiting time frame to a maximum of fifteen minutes. Livi believes that the pandemic, as well as digital providers, will lend a helping hand in alternating the healthcare system by focusing on the individual needs of patients.

Digital health services have seen their fair share of criticism and doubt, but Livi debunked the myth of virtual medical treatments and served itself as the perfect example of online healthcare done right.

With a growing digitalization in the healthcare branch, the need for digital psychologists was more than obvious. As society entered a worldwide lockdown in early 2020, psychologists were among the first to take their career from traditional to digital.

According to research, however, patients have experienced a higher level of virtual healthcare, especially those undergoing cognitive behavioral therapy.

Naturally, psychologist classes are now expected to become the future of health digitalization, while still maintaining their work on the ground.

Specifically, Norway will likely be one of the first countries in the world to rely on Livi for assisted self-help therapy. For this program to work, patients will get the chance to learn their diagnosis instantly and undertake the necessary steps in resolving them.

Aside from physical symptoms, the same method of performance will also apply to health conditions such as depression, stress, and social anxiety.

Together with these strategies, Livi is also expected to create the option to schedule follow-up appointments for its patients, where health-related assignments will be based on what the patients need to optimize their wellbeing.

Investments and Funding

With Johannes running the headquarters in Sweden and Juliet in the UK, both are highly optimistic about the future of the company.

As per their plan, the next two years would serve to bring essential investments to the company and start profiting from it sometime in early 2023. Currently, all capital raising of Livi is provided by its Swedish sister company, KRY.

With the close of 2020, Livi earned around NOK 1.35 billion, a stunning amount to be used, among other things, to expand the service across the entirety of Norway and the rest of Europe.

While waiting on its potential investors to come around, Livi has attracted a few big investors including Spotify founder Daniel Ek, who currently holds an ownership interest of 2.2%.

Although an intelligent move for such a young company, the most promising thing about Livi’s journey is, undoubtedly, the immense room for growth it has been left with - and it seems as though they’re just getting started!